Shaun
Sutherland

• Clarity

  Every part of an experience should be intuitive, including word choice. Jargon can be unwelcoming, so explain it or ditch it.
• Consistency

  Uniformity isn't unimaginative; it's comfortable. Familiar affordances are the fastest path to comprehension.
• Efficiency

  The more I do now, the less I have to do later. I call it "proactive laziness." I'm also a big fan of the mantra: measure twice; cut once.
• Empathy

  It's the backbone of any meaningful relationship, and is key to good user experiences. I ask "why?" as often as possible.
• Integrity

  Honesty and transparency go a long way with me. Every person, institution, or brand has a reputation. Let's be righteous.
• Perspective

  Without truly understanding the problem, your solution is just a gut feeling. Walk a mile in your users' shoes.
• Pleasurability

  "This is edible. More, please!" said no one, ever. The same goes for every experience. Aim for lovable, desirable, or downright addictive.
• Responsibility

  If you start it, finish it. If it breaks, fix it. If there's a problem, solve it. In every way possible: own it.
• Simplicity

  People don't read—they skim—so I like to keep things concise and straightforward to minimize cognitive load.
• Thoroughness

  The big picture may be remarkable at first glance, but the details are what make a long-lasting and memorable impression.

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  UX Designer III
  June 2015-Present
  Raleigh, NC  •  bandwidth.com

  • Initiated company-wide design collaboration to build a cohesive brand experience across all products and corporate marketing
  • Created the visual design system for the entire product organization
  • Fostered a user-centric product development culture with proactive discovery, visiontyping, and regular customer input
  • Designed new user experiences via interactive, high-fidelity prototypes for products across all domains
  • Attended Figma Config, Experience Design Summit, Adobe MAX, UXPA International, An Event Apart, and other conferences
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  UX Designer
  June 2014-May 2015
  Salem, NH  •  agamatrix.com

  • Conceptualized, designed, and improved user experiences for blood glucose meters, web and mobile diabetes management applications, and the company website
  • Created preliminary sketches, wireframes, high-fidelity designs, prototypes, and fully functional simulators
  • Built the reponsive company website, web applications, product documentation, and custom interactive prototypes
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  Creative Director
  May 2013-June 2014
  Milford, NH  •  ziftrshop.com

  • Guided the design team to establish brands for several projects
  • Worked closely with executive management and all teams to ensure brand consistency and optimal user experience
  • Defined user experience through information architecture and wireframes
  • Tested prototypes with Invision and UserTesting.com
  • Designed web and mobile applications and print collateral
  • Enhanced user engagement based on Crazy Egg and Optimizely testing
  • Coded responsive front-end GUIs within MVC frameworks
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  Design Lead
  September 2011-May 2013
  Nashua, NH  •  transparent.com

  • Designed web, print, and brand collateral for products across academic, government, and personal customer segments
  • Built the front end of the company website and all digital marketing promotions
  • Crafted user experiences from initial concept to final implementation for a range of online, desktop, and mobile products
  • Worked closely with marketing to maintain consistent branding for product promotions and trade shows
  • Attended An Event Apart Boston 2012
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  Web Designer & Drupal Themer
  October 2008-September 2011
  Hampstead, NH  •  commonplaces.com

  • Designed, themed, and developed websites primarily in Drupal 5, 6, and 7
  • Coded in HTML, CSS, PHP, and Javascript/JQuery
  • Designed web and print collateral
  • Guided clients through project management
  • Attended DrupalCon San Francisco 2010

• Varuna Design & Advertising

  Designer & Front-end Developer
  May-October 2008
  Bedford, NH

  • Coded in HTML, CSS, PHP, and Javascript/JQuery
  • Designed and edited websites and logo/identity work for a wide range of clients and industries

• Figma

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• Adobe XD

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• Adobe Photoshop

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• Adobe Illustrator

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• Framer

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• Adobe InDesign

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• User Experience

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• Graphical User Interfaces

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• Information Architecture

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• Web Applications

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• Website Design

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• Responsive Design

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• Marketing

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• Mobile Applications

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• Identity/Branding

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• Print Design

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• Email Design

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• Browser Extensions

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• (Tangible) Product Design

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• Dot Matrix Design

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While user-centered design is my expertise, I also have a background in front-end web development. I have experience with HTML, CSS, Sass, Less, Bootstrap, Javascript, JQuery, AJAX, PHP, Ruby on Rails, Python, Git, SVN, Wordpress, and Drupal.

• Education

  Bachelor of Science in Computer Graphics
  Springfield College, 2008
  Art minor

• Art

  I grew up with graphite, then explored charcoal, acrylic, and other traditional media. I'd love to explore spray paint and tattooing in the future.

• DIY

  I have a passion for handiwork and always have a project. If I can save a buck and learn something new, that's a win-win.